{
  "ask":{
    "nodes": [
      {"status": 0,"opt":"create","optName": "开始","nextOpt": [1]},
      {"status": 1,"opt":"submit","optName": "提交问诊","nextOpt": [2]},
      {"status": 2,"opt":"choiceExpert","optName": "选择专家","nextOpt": [3]},
      {"status": 3,"opt":"payment","optName": "用户付款","nextOpt": [4,9]},
      {"status": 4,"opt":"accept","optName": "专家接单","nextOpt": [5,10]},
      {"status": 5,"opt":"submitApply","optName": "提交确认申请","nextOpt": [6]},
      {"status": 6,"opt":"customerConfirm","optName": "用户确认","nextOpt": [7,11]},
      {"status": 7,"opt":"conclusion","optName": "专家归档","nextOpt": [8]},
      {"status": 8,"opt":"evaluation","optName": "用户评价","nextOpt": [-1]},
      {"status": -1,"opt":"end","optName": "结束","nextOpt": []},

      {"status": 9,"opt": "customerCancel","optName": "用户取消","nextOpt": [1]},
      {"status": 10,"opt": "expertRefused","optName": "专家拒单","nextOpt": [2]},
      {"status": 11,"opt": "complaintSubmit","optName": "申述","nextOpt": [12,13]},
      {"status": 12,"opt": "complaintRefund","optName": "退款","nextOpt": [-1]},
      {"status": 13,"opt": "complaintRefused","optName": "驳回","nextOpt": [6]}
    ]
  },

  "outAsk":{
    "nodes": [
      {"status": 0,"opt":"create","optName": "开始","nextOpt": [1]},
      {"status": 1,"opt":"submit","optName": "提交问诊","nextOpt": [2]},
      {"status": 2,"opt":"choiceExpert","optName": "选择专家","nextOpt": [3]},
      {"status": 3,"opt":"accept","optName": "专家接单","nextOpt": [5]},
      {"status": 4,"opt":"suggestedPrice","optName": "专家报价","nextOpt": [5]},
      {"status": 5,"opt":"arriveApply","optName": "到场打卡","nextOpt": [5]},
      {"status": 6,"opt":"arrivedConfirm","optName": "用户确认到场","nextOpt": [4]},
      {"status": 7,"opt":"submitApply","optName": "提交确认申请","nextOpt": [6]},
      {"status": 8,"opt":"customerConfirm","optName": "用户确认","nextOpt": [7]},
      {"status": 9,"opt":"evaluation","optName": "用户评价","nextOpt": [-1]},
      {"status": -1,"opt":"end","optName": "结束","nextOpt": []},

      {"status": 10,"opt": "customerCancel","optName": "用户取消","nextOpt": [1]},
      {"status": 11,"opt": "expertRefused","optName": "专家拒单","nextOpt": [2]},
      {"status": 12,"opt": "complaintSubmit","optName": "申述","nextOpt": [13,14]},
      {"status": 13,"opt": "complaintRefund","optName": "退款","nextOpt": [-1]},
      {"status": 14,"opt": "complaintRefused","optName": "驳回","nextOpt": [8]}
    ]
  }
}
